AW33 Forgot Password: Reset It Safely
Forgot your AW33 password? It happens to everyone. The official login page has a Forgot Password? option that lets you set a new one. This guide shows you how to reset it safely, and how to avoid the fake "password reset" messages scammers send.
To reset your AW33 password, open the official login page on aw33npl.com, tap Forgot Password?, and follow the steps. If you registered with your phone number, you can also sign in with WhatsApp while you sort it out.
How to reset your AW33 password
- Open the official site or tap the Login button.
- Below the password field, tap Forgot Password?.
- Select your account currency – NPR – and tap Send.
- Choose how to reset: by Email or by Mobile (see below).
- Set your new password, then log in with it.
Option 1: Reset by email
Enter your username and tap Get Your Password. Instructions to reset your password are sent to the email address on your account. Check your spam folder if you don't see it within a few minutes.
Option 2: Reset by mobile (OTP)
- Enter your mobile number with the +977 country code.
- Tap Request OTP.
- Enter the one-time password (OTP) you receive.
- Tap Reset Password and choose your new password.
The OTP is only for you to type on the official site. Never send it to anyone – not even someone claiming to be AW33 support.
Tips for a strong new password
A good password is long, unique and easy for you to remember but hard for others to guess.
- At least 8 characters, mixing letters and numbers.
- Not your name, phone number or date of birth.
- Not the same password you use for Facebook, email or your bank.
- Written down only somewhere safe, never in a chat.
Use WhatsApp login while you reset
If your account is linked to your phone number, you can use WhatsApp login instead of a password. Enter your number in the format 977XXXXXXXXX. This is a useful backup if you are locked out and need access quickly.
Can't reset it yourself?
If the reset does not work – for example you no longer have the phone number you registered with – contact official customer service. They are available 24 hours a day on Telegram, WhatsApp, Viber and Live Chat. See the contact page.
Be ready to confirm who you are, for example your username and registered phone number. Do not send your old password.
Watch out for fake reset messages
Scammers know that players forget passwords. They send messages like "Your AW33 account is locked, click here to reset" with a link to a fake site that copies the real login page.
A real password reset only starts when you tap Forgot Password? on the official site. If you receive a reset link you did not ask for, ignore it. Never type your password or OTP on a page you reached from a message.
Keep your account safe after a reset
Once you are back in, take a minute to protect your account:
- Log out of AW33 on any shared or old phones.
- Untick Remember me on devices that are not yours.
- Save the official site as a bookmark so you never need to search for it again – see the official AW33 login link.
- If you think someone else knew your old password, tell customer service straight away so they can check your account.
FAQ
Where is the AW33 forgot password option?
On the official login page, below the password field, tap 'Forgot Password?'.
Can customer service reset my password?
Customer service can help if you can't reset it yourself, but they will never ask you for your current password or OTP.
Can I log in without a password?
If your account uses your phone number, you can try WhatsApp login instead.